The fine print
Terms & Conditions
Last updated: September 26, 2026
Welcome to Figa Intimacy. These Terms & Conditions (the “Terms”) are a binding agreement between you and Figa Ventures LLC, a Washington limited liability company doing business as Figa Intimacy (“Figa,” “we,” “us,” or “our”). They govern your use of figaintimacy.com and any related sites we operate (the “Site”), and every purchase of our products.
By using the Site or placing an order, you agree to these Terms and to our Privacy Policy, which is part of these Terms. If you don’t agree, please don’t use the Site.
Please read Section 20 carefully. It contains an arbitration agreement and class-action waiver that affect how disputes are resolved.
1. Who can use the Site
You must be at least 18 years old (or the age of majority where you live, if higher) to use the Site or buy our products. By using the Site you confirm that you meet this requirement. Our products are intended for adults only.
2. Not medical advice
Everything on the Site, including product descriptions, articles on The Hub, and answers to your questions, is for general information only. It is not medical advice and does not replace a conversation with a qualified healthcare provider. Always talk to your provider before using a new product if you are pregnant, trying to conceive, nursing, taking medication, or have a medical condition, and about any symptoms you are experiencing.
3. CBD, FDA and product disclosures
- Our products contain non-psychoactive, hemp-derived cannabidiol (CBD) isolate and are intended to comply with the federal definition of hemp.
- These statements have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease.
- Words like “may” are deliberate. Individual experiences vary, and we do not guarantee any particular result, including effects on relaxation, sensation, or orgasm.
- Our products are not contraceptives and do not protect against sexually transmitted infections.
- We cannot guarantee that use of a CBD product will not affect a drug test.
- Laws governing hemp and CBD vary by state and change over time. We may decline to ship to, or cancel orders for, any location where we believe a sale would not be permitted. It is your responsibility to know and follow the laws where you live.
4. Using our products safely
Product descriptions on the Site are not a substitute for the label. Always read and follow the directions and warnings on the product packaging. Patch-test on a small area of skin before first use, and stop using a product if irritation occurs. Keep products out of reach of children and pets. Do not use on broken or irritated skin.
5. Your license to use the Site
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for your personal, non-commercial use. You may not:
- use the Site for any unlawful purpose or in violation of these Terms;
- copy, scrape, harvest, or data-mine the Site or its content, or use bots or automated tools to access it;
- interfere with the Site’s security or operation, attempt unauthorized access, or introduce viruses or other harmful code;
- reverse-engineer, decompile, or disassemble any part of the Site;
- impersonate anyone, or send spam or unsolicited commercial messages through the Site;
- post or transmit anything that is abusive, obscene, harassing, defamatory, or that infringes anyone’s rights; or
- purchase products for resale, or resell products you bought from us, without our written permission.
6. Intellectual property
The Site and everything on it, including the Figa Intimacy and Drip names, the fig mark, logos, packaging designs, text, images, and code, are owned by or licensed to us and are protected by intellectual-property laws. Nothing in these Terms transfers any of those rights to you. All rights not expressly granted are reserved.
7. Accounts
If you create an account or manage a subscription with us, you are responsible for keeping your login details confidential and for all activity under your account. Let us know right away at comingsoon@figaintimacy.com if you suspect unauthorized use. We may refuse service, suspend or close accounts, or cancel orders at our discretion, including where we suspect fraud or a violation of these Terms.
8. Reviews, comments and other content you share
If you submit reviews, photos, comments, ideas, or other content (“Submissions”), you confirm that it is yours to share, is truthful, and does not violate anyone’s rights or the law. You grant us a non-exclusive, royalty-free, perpetual, irrevocable, worldwide, sublicensable license to use, reproduce, modify, publish, and display your Submissions in any media, including in marketing, with or without attribution. We don’t have to use, keep, or respond to any Submission, and we may remove content at our discretion. Feedback and suggestions you send us may be used without any obligation to you.
9. Products, pricing and availability
- All prices are in U.S. dollars and do not include shipping or applicable taxes unless stated.
- We currently sell and ship to addresses in the United States only.
- We may change prices, product formulations, packaging, and availability at any time without notice. Colors and packaging shown on the Site may vary slightly from what you receive.
- We may limit quantities per person, household, or order, and may refuse or cancel any order, including orders that appear to be placed by resellers or that we suspect are fraudulent. If we cancel an order you’ve paid for, we will refund you.
- Your order is an offer to buy. It is accepted when we ship it.
10. Payment
Payments are processed by our third-party payment processor. We do not store your full card number. By placing an order, you confirm that you are authorized to use the payment method you provide and you authorize us (through our processor) to charge it for the order total, including shipping and taxes. Charges may appear under the name of our parent company, Figa Ventures LLC.
11. Subscriptions and automatic renewal
If you choose “Subscribe & save,” you are enrolling in an automatically renewing subscription. Here is how it works:
- Recurring charges. You authorize us to charge your payment method, without further action by you, the subscription price shown at checkout (currently 10% off our one-time price), plus any applicable taxes, at the delivery interval you selected (for example, every 30, 60, or 90 days), until you cancel.
- Price changes. If the price of your subscription changes, we will notify you in advance by email, and you can cancel before the new price applies.
- How to cancel. You can cancel any time using the manage-subscription link in your confirmation email, or by emailing comingsoon@figaintimacy.com. To avoid your next charge, cancel at least 2 business days before your next renewal date. Cancellation stops future shipments. It doesn’t refund orders that were already processed.
- Changes. You may skip a shipment, change frequency, or change size before your next renewal.
- Failed payments. If a renewal charge fails, we may retry it and may pause or cancel your subscription.
- We may modify or discontinue the subscription program with notice to you.
12. Promotions and discount codes
Promo codes and offers are subject to their stated terms, have no cash value, can’t be combined unless we say so, and may be changed or ended at any time. We may cancel orders that misuse promotions.
13. Shipping, risk of loss and returns
Our Shipping & Returns policy is part of these Terms. In short: we ship in discreet, unmarked packaging; title and risk of loss pass to you when we hand your package to the carrier; please report damaged or incorrect items within 7 days of delivery; and for hygiene reasons, opened products are final sale.
14. Third-party links and services
The Site may link to, or rely on, third-party websites and services (for example, our payment processor and shipping carriers). We don’t control and aren’t responsible for their content, policies, or practices, and your use of them is at your own risk and subject to their terms.
15. Errors and omissions
We work hard to keep the Site accurate, but it may contain typographical errors, inaccuracies, or omissions, including in product descriptions, pricing, and availability. We reserve the right to correct errors and to update information at any time, and to cancel orders placed at an incorrect price, to the extent permitted by law.
16. Disclaimer of warranties
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SITE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT IT IS FREE OF VIRUSES. SOME STATES DON’T ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THESE EXCLUSIONS MAY NOT APPLY TO YOU.
17. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, FIGA AND ITS OWNERS, MEMBERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THE SITE OR OUR PRODUCTS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE SIX (6) MONTHS BEFORE THE CLAIM AROSE OR (B) ONE HUNDRED U.S. DOLLARS ($100). SOME STATES DON’T ALLOW THESE LIMITATIONS, SO THEY MAY NOT FULLY APPLY TO YOU. NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED BY LAW.
18. Indemnification
You agree to defend, indemnify, and hold harmless Figa and its owners, members, employees, and agents from any claims, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of your misuse of the Site or our products, your violation of these Terms or any law, or your Submissions.
19. Copyright complaints (DMCA)
We respect intellectual-property rights. If you believe material on the Site infringes your copyright, send a notice to comingsoon@figaintimacy.com that includes: (a) your name, address, phone number, and email; (b) a description of the copyrighted work; (c) where the allegedly infringing material appears on the Site; (d) a statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law; (e) a statement, under penalty of perjury, that the information in your notice is accurate and that you are the owner or authorized to act for the owner; and (f) your physical or electronic signature. We may terminate the accounts of repeat infringers.
20. Dispute resolution, arbitration and class-action waiver
Talk to us first. Most concerns can be solved quickly. Before filing any claim, you agree to email us at comingsoon@figaintimacy.com with a description of the issue and give us 30 days to try to resolve it informally.
Binding arbitration. If we can’t resolve it, you and Figa agree that any dispute arising out of or relating to these Terms, the Site, or our products will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court, except that either party may bring an individual claim in small-claims court, and either party may seek injunctive relief in court for intellectual-property misuse. The arbitration will take place in the county where you live or by video, unless we both agree otherwise. We will pay filing and arbitrator fees as required by the AAA Consumer Rules.
No class actions. You and Figa each agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any class, collective, or representative proceeding. The arbitrator may not consolidate claims or preside over any class proceeding.
Your right to opt out. You may opt out of this Section 20 by emailing comingsoon@figaintimacy.com with the subject line “Arbitration Opt-Out” and your name and address within 30 days after you first accept these Terms. If you opt out, or if this Section is found unenforceable, disputes will be resolved in the courts described in Section 21.
21. Governing law and venue
These Terms are governed by the laws of the State of Washington and applicable U.S. federal law, without regard to conflict-of-law rules. Subject to Section 20, any action must be brought exclusively in the state or federal courts located in the State of Washington, and you and Figa consent to their jurisdiction and venue.
22. Changes to the Site and these Terms
We may modify, suspend, or discontinue any part of the Site at any time. We may also update these Terms from time to time. When we do, we’ll update the “Last updated” date above, and for material changes we may provide additional notice. Changes apply going forward. Your continued use of the Site after changes take effect means you accept them.
23. General
- Entire agreement. These Terms, together with the policies they reference, are the entire agreement between you and us about the Site and supersede any prior understandings.
- Severability. If any provision is held invalid or unenforceable, it will be enforced to the maximum extent possible and the rest will remain in effect.
- No waiver. Our failure to enforce a right isn’t a waiver of it. Any waiver must be in writing.
- Assignment. We may assign these Terms, for example as part of a business transfer. You may not assign them without our written consent.
- Force majeure. We aren’t liable for delays or failures caused by events beyond our reasonable control, including carrier delays, natural disasters, supply shortages, or changes in law.
- Headings are for convenience only and don’t affect interpretation.
24. Contact
Figa Ventures LLC d/b/a Figa Intimacy
Washington, United States
comingsoon@figaintimacy.com